Next Generation Essential Skill in the Workplace: Consumer Centricity
Gloria Tam PhD
Previously McKinsey and Executive Director at Yale School of Management
This event will be held in English.
Sign up link coming soon!
Date: TBC
Event Description
In this workshop session, we will be covering the global workplace trends and in-demand skills such as:
Future workplace trends and “in-demand” skills, as informed by global research from World Economic Forum, Microsoft, etc.
What is customer centricity, and its central role across future “in-demand” jobs
How a customer centric lens will help become a more desirable candidate in your career development
What kind of companies are requiring this skill, and how do I learn more?
We welcome any further discussions of your questions during the Q&A session!
About Speaker
Gloria has spent her past decade in corporate learning and professional development, leading the executive education portfolios at McKinsey, Yale and Minerva. At Minerva Project, a San-Francisco based educational institution, Gloria develops corporate learning initiatives that help professionals upskill and reskill, on topics from leadership to data analytics, from design thinking to digital transformation. Gloria also co-founded Project Mint, a movement started in Tokyo to help mid-career professionals reinvent their career and life.
